Warranty : Scope & Limit

Bajaj Auto Limited gives the following warranty in respect the ‘Vehicle' manufactured by them.

Every possible care and precaution have been taken to ensure quality in respect of the material & workmanship in the vehicles manufactured by us. Bajaj Auto Limited will repair or replace at their Authorized Bajaj Chetak Dealership, free of charge, part or parts there of as may be found, on examination, to have manufacturing defect within a period of 3 Years or 50,000 Kms., whichever occurs earlier from the date of sale subject to fulfillment of condition stipulated in part A, B & C given here under.

Warranty is applicable for only first owner of vehicle.

PART A

Warranty claims in respect of such items like shock absorbers, instrument cluster etc. though claimed through us, are subject to acceptance of the respective manufacturers. In all such cases the decision of the respective manufacturer will be final and binding.

Onboard charger life is dependent on quality of AC power supply. Customer should ensure that the power supply provided for charging the vehicle does not exceed 270 V rms. If the supply voltage exceeds this level, the vehicle onboard charger may get damaged. Any failure of vehicle onboard charger due to over-voltage will not be covered under warranty.

Bajaj Auto Limited recommends use of external Charger Box supplied separately for providing protected power supply in order to prevent such failures of the vehicle onboard charger.

Proprietary parts warranty –

1 Year warranty for tyres & 18 months warranty for auxiliary battery from the date of purchase will be warranted by their respective manufacturer & should be claimed on them directly by the customer.

Bajaj Auto Limited shall not be Liable to replace them though their dealer will give full assistance in preferring such claims. Bajaj Auto Limited undertake no liability in the matter of consequential loss or damage caused due to the failure of the parts. Delay, if any, at the repairing workshop in carrying out repair to vehicle shall not be a ground for extending the warranty period, nor shall it give any right to the customer for claiming any compensation for damages.

Bajaj Auto Limited reserves the right either to repair or replace the defective parts. Where a defective part can be replaced by part/s of alternative brand/s, which are normally used by Bajaj Auto Limited in the course of manufacture, Bajaj Auto Limited reserves the right to carry out the replacement by a part or parts of any such alternative brand/s.

This warranty and any claim arising there from is subject to Pune jurisdiction only.

PART B

No claim for repair can be considered unless the customer:

  • Ensures that immediately upon detection of the defect, he approaches nearest Authorized Bajaj Chetak Dealership with the concerned Vehicle and enables him to remove and dispatch the part / parts attributing to the manufacturing defect to the Company.
  • Produces the Ownership details in original, to enable that dealer to verify the details.

It must be expressly understood that claims forwarded directly to us by the owner / customers will not be entertained at all and such defective part/parts thus forwarded by them will lie at our factory at their own risk, and this warranty shall not be enforceable.

TO AVAIL BENEFITS OF WARRANTY, FOLLOWING ARE MANDATORY

  1. Availing of Initial 3 Free Services without lapse.
  2. Availing subsequent paid services at every 12000 kms or 12 months whichever occurs first without any lapse.
  3. Availing of all above services at the Authorized Bajaj Chetak Dealerships. The list of Authorized Bajaj Chetak Dealerships is available on www.chetak.com
PART C

Further this warranty is NOT applicable to :

  1. Normal maintenance operations like brake adjustments.
  2. Parts subjected to normal wear & tear Brake Shoes, Control Cables, Brake Pads.
  3. Replacement of electrical items, bulbs & rubber components like grommets, '0' rings, bellows as well as fasteners etc.
  4. Replacement of electrical items, bulbs & rubber components like grommets, '0' rings, bellows as well as fasteners etc.
  5. Painted parts. Only blistering or peeling off of paint film are covered under warranty. Any defect arising out of external damages or due to usage of protective covers /additional protective coatings adverse atmospheric condition etc. is not covered under warranty.
  6. All consumables, Brake Oil & Grease etc. are chargeable to customer.
  7. Any defect arising due to above consumables not changed as per scheduled or if used other than the recommended one.
  8. Damage to the motor, battery & any other item due to water entry while driving the Vehicle through flooded roads or patches.
  9. All chrome plated parts are prone to rust or corrosion in coastal area or in acidic environment or due to neglected cleaning etc. However, chrome film peeling is covered under warranty in general atmospheric conditions.
  10. Parts of the vehicle that have been subjected to misuse, accident, negligent treatment OR which have been used in conjunction with parts & an equipment not manufactured or recommended for use by Bajaj Auto Limited, if in the sole judgment of Bajaj Auto Limited, such use prematurely affects the performance and reliability of the vehicle.
  11. Parts of the vehicle that have been altered and modified or replaced in unauthorized manner like use of wider tyres and which in the sole judgment of the Bajaj Auto Limited affects its performance and reliability.
  12. Vehicles which are not being serviced at recommended dealers as per the service schedule described or which have not been operated or maintained in accordance with the instructions maintained in the Owner's Manual.
  13. Vehicles used for any competition or race and/or for attempting to set up any kind of record.
  14. If additional electrical accessories such as - Remote, Bigger Horn, Musical brake light etc. Fitted on vehicle.
  15. In all Lithium-Ion battery Electric Vehicles the battery capacity, and hence specified range, reduces with time, use and cumulative charge-discharge cycles. A Lithium-Ion Battery is considered acceptable and within specified life when it has up to 70% capacity of a brand-new battery. It will not be covered under warranty if the battery capacity is 70% or above as compared to a brand-new battery.
  16. If the vehicle has been used for commercial purpose like Taxi or any other means of commercial transportation.
  17. Bajaj Auto Limited reserves the right to make any changes in design or to add any improvements on the vehicle at any time without incurring any obligation to install the same on a vehicle previously supplied and sold. Also, the conditions of this warranty are subject to alteration without any notice.

This warranty is an entire written warranty given by Bajaj Auto Limited for ‘Vehicle’ and no other dealer or its agent or his employee is authorized to extend or enlarge this warranty.

© 2019 BAJAJ AUTO LTD.